Don't Cry Over Spilt Milk

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So Doug Cataldo shares the same view as me on redemptions and his following article sums it up nicely for me, Doug is a trading card expert & co-host of the weekly show Cardboard Connection Radio.

I have been lucky/unlucky to pull redemptions in the past and the whole process rubbed me up the wrong way 90% of time, nearly every redemption I pulled required an email to the company to ask where my cards were after a 6 month period and worst case scenario ask for replacements because it had been nearly a year since I redeemed the cards online with the hopes I would get something of similar value.

The other issue is that I want to buy older boxes but I don't want the best collection of expired redemptions this hobby has seen, It's something that has caught people out in the past and I have seen collector's pull expired Jordan auto redemptions and from memory one person was lucky enough to receive the expired card but it was only a few months out of date from memory. One positive I can see to soften the blow is that Upper Deck are posting blogs to update collector's on what is about to expire, this is the "last call" for redemptions set to expire over a 6 month period which is great because we will be able to work out what boxes to buy without any concern of pulling an expired redemption but c'mon.........

Take the time to read below and share your thoughts, there will be people that have had nothing but success with redemptions but I'm certain that you are part of a very small percentage of collector's that have had this experience.:thumbsup:

Redemption Report -- Special Edition Don't Cry Over Spilt Milk
So today, as I do every day, I read and re-read twitter posts from within the trading card world to see what's topical, what's hot and what's not. Today I saw a post from our friends at Upper Deck and it made me cringe. The post is about upcoming product with redemption cards that are about to expire. EXPIRE! Think about that for a second, please. First, as collectors we are expected to shell out big money for products that MAY or MAY NOT have the cards that are supposed to be on the checklist. That is WR
ONG in so many ways it is not even funny. Do you buy video games with the premise that it is only 3/4 complete? Do you by a gallon of milk and only get a quart? No. In fact this is about the only industry where such a crappy, unacceptable standard is accepted.
I don't care if a guy/girl doesn't sign. I don't care if he/she returns autos late. I don't care if they are smeared, cut off or horrible signatures. If they aren't ready or not up to standards when the product is packed out, then replace them with something else. Period.
Now, not only has the redemption card become a standard, it has a second tier issue that seems to be ok with collectors too. Now, you might get the card your redemption card is for, or YOU MIGHT NOT! That my friends is nothing more than a bait and switch. A false promise, a cardboard ponzi scheme. Shame on any company that uses them. To give credit where credit is due, some companies have worked diligently to make sure the collector gets something better if their original card never becomes available, but for crying out loud, it should NEVER, EVER HAPPEN IN THE FIRST PLACE! Also right after I wrote a snide comment, Panini America stated that if they have the cards, they'll ship them, if they don't, they will issue a replacement. That's at least an effort, and a step in the right direction.
Are you with me so far? You may or may not get the card(s) solicited on the sell sheet and the checklist. Then to add more fuel to the fire, you may not EVER get the card you were supposed to, and may or may not get something else in return.
Now let's move on to the next phase of the ultimate rip off...
Most redemption cards have expiration dates. Can you believe it? Yes just like the milk in your fridge, the bread in your pantry and the meat in your freezer. I didn't think cardboard would deteriorate much unless you stuck them in your spokes, flipped them, left them in the sun, or ran them over with your car. Once again, I was proven wrong and collectors ACCEPT THIS!
Now we're getting warned when certain products redemption cards expire. Warned! It's like the butcher telling you, if you don't cook up those ribs soon, they are gonna rot and get covered in maggots, or hey eat that cottage cheese quickly or it will get more moldy than it already is. In other words, we've already screwed you by not getting all of the cards on the checklist into this product, but if you buy it after this date you aren't getting squat. Nada, nothing.
I am a grown ass man and I know not to eat moldy bread, spoiled meat and now I know, I won't spend a dime on Upper Deck products that contain any redemption cards. The real problem is that you don't know what's actually in the product and what's a redemption. Sounds like something my friend Paul Lesko should allegedly look into.
To my knowledge, the only company that doesn't EVER have redemption cards is SAGE and they never have, unless it was for an item that was too large to fit into a pack. That I can understand. What I cannot understand is how can it be friggin' legal to say something is included in a product when it is not. I cannot understand how it is legal to put an expiration date on something that is supposed to be part of the product in the first place, and if someone was to purchase it with the intent and hope to find said something, they are wasting their hard-earned money because the time to find it has expired, and they have no shot at all of finding or receiving it.
Wow. Astounding.
And people wonder why there aren't as many collectors today...
REDEEM THIS!
 
what a great article. the end of a hobby? no way, too many people addicted to cracking packs to outweigh the redemption issue.

Yeah, I have to agree that it's not the end of the hobby and his last comment about the decline in collector's would have more to do with the current financial crisis seen worldwide, people have less money to spend on cards and It's a big call to say that redemptions are causing this.
 
good read, good rant. ive always struggled with the expiry date with redemptions. at the moment the unredeemed redemption card for the card below is on ebay.....now its CLEARLY expired by a great length of time but my question is this. there are 50 of these cards.....they surface on ebay all the time so the player has clearly signed the amount of cards needed. obviously not every card has been redeemed so UD would be sitting on the cards. why would they need to put an expiry date on the redemption. in instances where the player sends back all 50 cards but only 40 end up being redeemed what happens to the other 10? before you type "they're replacements" why would you not just remove the expiry date on the card and leave it open ended for when ppl bust boxes years down the track.



2005-06 SP Signature Edition Inkredible Inkscriptions 3of50.jpg
 
good read, good rant. ive always struggled with the expiry date with redemptions. at the moment the unredeemed redemption card for the card below is on ebay.....now its CLEARLY expired by a great length of time but my question is this. there are 50 of these cards.....they surface on ebay all the time so the player has clearly signed the amount of cards needed. obviously not every card has been redeemed so UD would be sitting on the cards. why would they need to put an expiry date on the redemption. in instances where the player sends back all 50 cards but only 40 end up being redeemed what happens to the other 10? before you type "they're replacements" why would you not just remove the expiry date on the card and leave it open ended for when ppl bust boxes years down the track.



2005-06 SP Signature Edition Inkredible Inkscriptions 3of50.jpg
it is extra profit for the card companies to hold back redemptions that have expired, they have them in some cases (in the other cases, they never got them signed or they put them into employees' pay packets as bonuses). extra reason why it is a shoddy practice to have expiries on redemptions.
 
good read, good rant. ive always struggled with the expiry date with redemptions. at the moment the unredeemed redemption card for the card below is on ebay.....now its CLEARLY expired by a great length of time but my question is this. there are 50 of these cards.....they surface on ebay all the time so the player has clearly signed the amount of cards needed. obviously not every card has been redeemed so UD would be sitting on the cards. why would they need to put an expiry date on the redemption. in instances where the player sends back all 50 cards but only 40 end up being redeemed what happens to the other 10? before you type "they're replacements" why would you not just remove the expiry date on the card and leave it open ended for when ppl bust boxes years down the track.



2005-06 SP Signature Edition Inkredible Inkscriptions 3of50.jpg


That's exactly what I was thinking, surely there are many cards like this which they would have stashed away as replacements.

Why not have an online register showing what they have in their vault even if it is expired and as you said lift that expiry and make it available.
 
it is extra profit for the card companies to hold back redemptions that have expired, they have them in some cases (in the other cases, they never got them signed or they put them into employees' pay packets as bonuses). extra reason why it is a shoddy practice to have expiries on redemptions.

This sounds like a job for Today Tonight.:lol:
 
Very much agree with all this. Would love to see a class action lawsuit against the card companies for this crap, can't believe they can get away with all the sh*t they pull with redemptions!!

it is extra profit for the card companies to hold back redemptions that have expired, they have them in some cases (in the other cases, they never got them signed or they put them into employees' pay packets as bonuses). extra reason why it is a shoddy practice to have expiries on redemptions.

That and they don't want you purchasing older products as they don't make any more $$$ out of it, they want to keep you buying their new products.

For one the video game analogy is way off the beaten track DLC is the here and now, no hame really ever ships complete.

At least when you buy a game you can always play it, you don't get a redemption card for it that will expire at some point and if you send it in you may or may not get the game you purchased.
 
I've only ever pulled 1 redemption from a US product, 11/12 Panini Limited Hockey.

Redeemed it immediately and received it the same month.

At least when you buy a game you can always play it, you don't get a redemption card for it that will expire at some point and if you send it in you may or may not get the game you purchased.

In the original article's analogy, the box of cards is the game, not the redemption.
 
That and they don't want you purchasing older products as they don't make any more $$$ out of it, they want to keep you buying their new products.

Absolutely. I for one would like to see a checklist printed on the back of each box with EXCH written next to the redemption's.

What I cannot understand is how can it be friggin' legal to say something is included in a product when it is not

I see his point but if a checklist isn't released before the product and the checklist isn't advertised on the product, then they aren't making any guarantees as to what content is in the product, it's not like food products.
 
good read, good rant. ive always struggled with the expiry date with redemptions. at the moment the unredeemed redemption card for the card below is on ebay.....now its CLEARLY expired by a great length of time but my question is this. there are 50 of these cards.....they surface on ebay all the time so the player has clearly signed the amount of cards needed. obviously not every card has been redeemed so UD would be sitting on the cards. why would they need to put an expiry date on the redemption. in instances where the player sends back all 50 cards but only 40 end up being redeemed what happens to the other 10? before you type "they're replacements" why would you not just remove the expiry date on the card and leave it open ended for when ppl bust boxes years down the track.



2005-06 SP Signature Edition Inkredible Inkscriptions 3of50.jpg

Totally agree here. They should have a vault somewhere with a load of old cards that have never been redeemed. They need to respect their customers more. I guess it's all a bit too hard to chase down the cards from 10 years ago placed away in a vault at UD. They could bring in some sort of handling fee ($20?) for an expired redemption card. I'm sure alot of people would pay that for a sweet auto pulled from the 90's.

Someone hit the nail on the head, they clearly want you buying up their newer stuff. It's a joke and another reason I rarely bust. When I do it's something cheap, from the 90's and generally fun with no redemptions:)
 
I've only ever pulled 1 redemption from a US product, 11/12 Panini Limited Hockey.

Redeemed it immediately and received it the same month.



In the original article's analogy, the box of cards is the game, not the redemption.

Yes, but it's about what's inside the box of cards, as the original article pointed out, it's like a non-completed game. Not a great example no, but with a redemption, the box isn't complete either. It's just like an IOU lol..
 
i had this explained to me by someone at upperdeck at one stage. redemptions have an expiry date as they are under the same laws in the states as competitions are. they can only be run for a certain amount of time. so by law they cannot redeem an expired card. however when i replied that if its the same laws as expired competitions shouldnt all the left over boxes be returned to the company and no longer sold as it now false advertising the run around answeres began. as far as im concerned if they cant be redeemed the stock should not be sold and the quantities of redeemed cards should be released as a card numbered to say 25 may actually be one of 5 ever redeemed which would greatly increase the value of the card. we could be selling off a card for $50 because we are lead to think its one of a few hundred when it could be one of 10 and be worth a lot more.
 
Yes, but it's about what's inside the box of cards, as the original article pointed out, it's like a non-completed game. Not a great example no, but with a redemption, the box isn't complete either. It's just like an IOU lol..

Which is why the redemption equates to something like DLC.

When you buy at box you at least get some cards, much like when you buy a game, you at least can play it.

On topic, whilst I had a good experience with 1 redemption, it's not something I'm entirely confident with. Ultimately I think they should have their product sorted before releasing it, and only have redemptions for card they don't want to or simply can't ship (like the mouth guard memorabilia cards with an upcoming UFC set). They should at the very least have the card in stock before shipping the product.
 
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