Hey guys. I'll try keep this short.
I sold a couple cards to a buyer in France. Total value $165, cards stored in one touch cases, shipped with full tracking.
Buyer was charged import taxes by French customs. He is refusing to pick up the package from the post office and demands that I pay the taxes for him!
He has opened an item not received dispute on PayPal claiming it is my fault because I didn't warn him about potential taxes in France and because I declared the items at full value, shipped full tracking rather than standard.
My response- (1) There is no way a seller can be familiar with the laws of different countries; (2) It is actually against the law to falsify documents; (3) I would have had to fill out a customs forms anyway if I shipped standard mail.
Just wondering if anyone has been or know someone who has been in a similar situation?
I think most of us have read many horror stories regarding eBay / PayPal claims. Do I even remotely stand a chance to win the case or am I basically screwed?
Any insight would be much appreciated. Thanks!
I sold a couple cards to a buyer in France. Total value $165, cards stored in one touch cases, shipped with full tracking.
Buyer was charged import taxes by French customs. He is refusing to pick up the package from the post office and demands that I pay the taxes for him!
He has opened an item not received dispute on PayPal claiming it is my fault because I didn't warn him about potential taxes in France and because I declared the items at full value, shipped full tracking rather than standard.
My response- (1) There is no way a seller can be familiar with the laws of different countries; (2) It is actually against the law to falsify documents; (3) I would have had to fill out a customs forms anyway if I shipped standard mail.
Just wondering if anyone has been or know someone who has been in a similar situation?
I think most of us have read many horror stories regarding eBay / PayPal claims. Do I even remotely stand a chance to win the case or am I basically screwed?
Any insight would be much appreciated. Thanks!