Once again ebay f**ks its sellers over.
I had an auction that sold for $31 + $3 shipping. It was for 13 signed wests tigers cards. I sent them the day after the winning bidder paid which was a Wednesday. On the Monday she starts emailing me asking where here item is! I tell her to be patient as they have been sent, and the package was going from Sydney to North Rockhampton. I end up getting an email every day that week complaining that the cards still haven't arrived. I once again ask for patience, and assure her they have been sent, telling her if she doesnt get them they will be returned to me. In each of the emails she tried to play the guilt trip card, telling me how disappointed her son is when there is nothing in the letterbox each day. I keep telling her that there is nothing i can do until the cards surface.
So on Wednesday she opens a paypal dispute, with the same message about how disappointed her son is and how $34 is a lot of money to some people. This woman is doing my head in but i try to stay calm and remain professional. My paypal account goes into negative balance as they 'hold' the $34.
Late Saturday night i get an email saying the dispute has been closed, meaning she got the cards. I go to ebay only to find i have been left a negative feedback!! After 486 positives this crazy b*tch leaves me a negative. I immediately report the situation to ebay asking for the feedback to be removed. I get a response this morning saying it will not be removed, because my complaint doesnt meet their criteria. What a f*cking joke. There is just no protection for sellers on there anymore...there is nothing i can do but sit here and cop it, even though i did absolutely nothing wrong! Its so frustrating. The person who sent me the response suggested i request the buyer to rescind the feedback. How is that going to happen when she is clearly unreasonable mole that needs her head read.
To top off the most frustrating experience i've ever had the displeasure of having on ebay, paypal then took a fee when they returned the $34 to my account! WTF!!!!!!!!!!!!!!!!!!!!!!!!!!?????????????????
So guys, do not sell to this person - baalamb31 - it is just not worth the frustration. Ebay will not help you at all.
I had an auction that sold for $31 + $3 shipping. It was for 13 signed wests tigers cards. I sent them the day after the winning bidder paid which was a Wednesday. On the Monday she starts emailing me asking where here item is! I tell her to be patient as they have been sent, and the package was going from Sydney to North Rockhampton. I end up getting an email every day that week complaining that the cards still haven't arrived. I once again ask for patience, and assure her they have been sent, telling her if she doesnt get them they will be returned to me. In each of the emails she tried to play the guilt trip card, telling me how disappointed her son is when there is nothing in the letterbox each day. I keep telling her that there is nothing i can do until the cards surface.
So on Wednesday she opens a paypal dispute, with the same message about how disappointed her son is and how $34 is a lot of money to some people. This woman is doing my head in but i try to stay calm and remain professional. My paypal account goes into negative balance as they 'hold' the $34.
Late Saturday night i get an email saying the dispute has been closed, meaning she got the cards. I go to ebay only to find i have been left a negative feedback!! After 486 positives this crazy b*tch leaves me a negative. I immediately report the situation to ebay asking for the feedback to be removed. I get a response this morning saying it will not be removed, because my complaint doesnt meet their criteria. What a f*cking joke. There is just no protection for sellers on there anymore...there is nothing i can do but sit here and cop it, even though i did absolutely nothing wrong! Its so frustrating. The person who sent me the response suggested i request the buyer to rescind the feedback. How is that going to happen when she is clearly unreasonable mole that needs her head read.
To top off the most frustrating experience i've ever had the displeasure of having on ebay, paypal then took a fee when they returned the $34 to my account! WTF!!!!!!!!!!!!!!!!!!!!!!!!!!?????????????????
So guys, do not sell to this person - baalamb31 - it is just not worth the frustration. Ebay will not help you at all.
