hairyangryfella
Tag Team Quads 93/94
My friend lets me use his ebay account to sell the odd item.
I listed and sold two game jerseys on 2nd November - Joe Johnson and Josh Smith, both to a Taiwan-based buyer called icollectkobe2001 (47).
Payment came from 'Hung Chiaying', yet I was shipping to 'Danny Lu':
I shipped on 4 November via EMS which has tracking and signature confirmation. This was proven delivered on 8th November.
I thought this was all fine, so I spent the money afterwards.
A short time afterwards, I listed a few more jerseys and on 14th November had this same buyer ask about them:
He had not left me feedback or told me they had arrived, so this made me feel uneasy. Like he wanted this jersey instead and may try to return them, even though I don't take returns (but I know ebay can force you to).
Roll on to 20th November and he apparently files a claim through paypal (no communication on ebay). Yesterday my upset friend forwards me an email from his paypal because this is an escalated dispute, and they've taken the money out of his account to be placed on hold.
Because he knows I have proof of delivery, he has chosen to file a claim with the reason 'Internally Damaged'. He states that the COAs are damaged. Has not suggested how, or shown any evidence of such, but that is his claim.
I have provided Paypal with the following images/explanations:
The COAs were in perfect condition before shipping:
The COAs were in separate booklets:
Inside a Meigray box, which was inside another firm box:
I have also provided the following explanations/questions:
Basically, there is NO WAY that just the COAs could have been damaged. This guy is full of it.
What do you think my chances are?
Paypal have a history of screwing the seller/not taking things into account. Is it likely I will have to pay my friend back in order to refund this liar?
I listed and sold two game jerseys on 2nd November - Joe Johnson and Josh Smith, both to a Taiwan-based buyer called icollectkobe2001 (47).
Payment came from 'Hung Chiaying', yet I was shipping to 'Danny Lu':
I shipped on 4 November via EMS which has tracking and signature confirmation. This was proven delivered on 8th November.
I thought this was all fine, so I spent the money afterwards.
A short time afterwards, I listed a few more jerseys and on 14th November had this same buyer ask about them:
He had not left me feedback or told me they had arrived, so this made me feel uneasy. Like he wanted this jersey instead and may try to return them, even though I don't take returns (but I know ebay can force you to).
Roll on to 20th November and he apparently files a claim through paypal (no communication on ebay). Yesterday my upset friend forwards me an email from his paypal because this is an escalated dispute, and they've taken the money out of his account to be placed on hold.
Because he knows I have proof of delivery, he has chosen to file a claim with the reason 'Internally Damaged'. He states that the COAs are damaged. Has not suggested how, or shown any evidence of such, but that is his claim.
I have provided Paypal with the following images/explanations:
The COAs were in perfect condition before shipping:
The COAs were in separate booklets:
Inside a Meigray box, which was inside another firm box:
I have also provided the following explanations/questions:
Basically, there is NO WAY that just the COAs could have been damaged. This guy is full of it.
What do you think my chances are?
Paypal have a history of screwing the seller/not taking things into account. Is it likely I will have to pay my friend back in order to refund this liar?