DGCollectables
https://www.dgcollectables.com.au/
Vent time! I sold the DVD Lord of War on ebay a week and payment to me and shipping to them was fine. But then i log into ebay today and discover i have negative feedback from the purchaser along the lines of "Dvd was full of ants should check before send, ants not part of description!"
I have not opened the DVD or watched it in years, and am not sure how ants got in there in the first place, but i didn't even get a message from the buyer to say that there was a problem with the purchase. Now i have 98% feedback and my first negative in years, and i never got a chance to rectify the problem with the purchase. I would have refunded the total of $4.95 including postage to the buyer if they wanted, but what am i supposed to do now with bad feedback?
Also, i sent the buyer a message saying that i would want to rectify the problem in the purchase and was hoping to remove the negative feedback if possible. I can only hope that they will reply, but in the meantime, i will bask in the infamy of being a dodgy ebay seller and watch sales take a nosedive.
I have not opened the DVD or watched it in years, and am not sure how ants got in there in the first place, but i didn't even get a message from the buyer to say that there was a problem with the purchase. Now i have 98% feedback and my first negative in years, and i never got a chance to rectify the problem with the purchase. I would have refunded the total of $4.95 including postage to the buyer if they wanted, but what am i supposed to do now with bad feedback?
Also, i sent the buyer a message saying that i would want to rectify the problem in the purchase and was hoping to remove the negative feedback if possible. I can only hope that they will reply, but in the meantime, i will bask in the infamy of being a dodgy ebay seller and watch sales take a nosedive.