whitethecelticsfan.... Resolved

[Jaames]

That would have to depend on if the buyer was particular about paying regular post. If people don't want to pay a few dollars extra for registered and it goes missing it is no longer the responsibility of the seller imo

I think it is always the responsibility of the sender regardless of postage method, a transaction isn't complete until the card is recieved. Every time I've had a card go missing in the post I've refunded in full without hesitation. That's just my opinion though.

 

[A1CardsandGaming]

I think it is always the responsibility of the sender regardless of postage method, a transaction isn't complete until the card is recieved. Every time I've had a card go missing in the post I've refunded in full without hesitation. That's just my opinion though.

I will always give the option of regular post but I also explain that if they choose the cheaper option that I can't be responsible in the odd case of missing mail (sadly it has happened a couple of times) and I prefer not to send by regular post. Generally it is cards being sold cheap and if the buyer wants to continue with the cheap way of buying then they should be willing to accept their choice if something goes wrong.
I would love to know if the buyer in this case requested regular post !

 

[ozballer23]

I go with that it's the sellers responsibility to make sure that the cards arrive safely regardless of postage method chosen. The transaction is not complete until the cards are in hand of the buyer.

 

[nichj99]

I go with that it's the sellers responsibility to make sure that the cards arrive safely regardless of postage method chosen. The transaction is not complete until the cards are in hand of the buyer.

Agree with this, unless its going international - then I do what Terry says and give them the option.

 

[ozballer23]

Agree with this, unless its going international - then I do what Terry says and give them the option.

It's no different than eBay. But personally within Australia I only send via registered mail and charge accordingly for it.

 

[taffster74]

Jack never told me how he sent the card - registered or regular. But considering that it's now been almost five weeks since the original transaction was agreed upon via pm and just over two weeks since Jack said he'd post it out after finding it in his place (unmailed), i think it is safe to assume the card isn't arriving. I'm in Canberra, Jack's in Victoria - it should take no more than a week for a card to arrive. Like with th Example of my transaction with Jkidd - he mailed the cards out last tuesday and i recieved them the same friday. And Jkidd is in the Gold Coast.

 

[animal]

Just as an example, I sold a card to PieMad10 sent it via registered,it never arrived and my wife decided to throw out the docket with the tracking no on the back. I contacted Auspost and there was no way to recover the number unless i used EFT to pay for it(which i didnt). IMO it was my fault that i couldnt track the package so i refunded him in FULL.
I may have been down some coin but i learnt a valuable lesson. To keep and store all my registered post receipts carefully.
I also offer both registered and regular post, if you choose the cheap option with regular i take a short video on my phone of the envelope(with address in full view) going into the red post box. Should it not arrive then i have proof that it was posted and i dont take responsability.

 

[ben82]

"taking responsibility" is meaningless if you pay by paypal it is almost always decided in the buyers favour despite any written policy a seller may think they have enforced.

 

[animal]

We're talking Paypal Gift here.

 

[ben82]

We're talking Paypal Gift here.

different story, you can still contact paypal but my guess is overwhelming public pressure should help you here

 

[taffster74]

Especially when i can provide the communications between myself and whitey as well as the paypal transaction.

 

[Reignman40]

Registered or no registered post is kind of irrelevant here. If a deal was going through and paid for by one party, the if the goods don't arrive, then a refund should be looked into by the seller.
But the way most deals go on around here, no one is going to pay registered post on something that they are paying $1 for. However on a big deal such as the card in question, maybe register post should have been explored.
I can honestly say that I waited and waited for a card to show up on a deal that the card should have arrived within 2 weeks. I made a song and dance about it to the seller and he refused to refund. A month and a half after the card was sent, it finally arrived.

So here is my solution (taking out any prejudices I may have). The seller should refund the money to the buyer on the proviso that if the card does make a miraculous appearance at the buyers address, then the buyer pays the seller straight away. This seems fair.

 

[kenny3011]

Austpost sometimes does lose packages and they take a lot longer to arrive, I had one arrive more than a month later than the date it was postmarked

 

[taffster74]

I agree with reignman (and not because I had a very pleasant trading experience with him). I am happy to pay for the card if it does turn up, but in the mean time, it's looking like the card will not turn up so I want the money back.

 

[ozballer23]

I have had a situation where a card took 5 weeks Melbourne to Melbourne. The seller had already refunded me, but when it turned up unexpectedly I made payment again.

 

[ozballer23]

I have had a situation where a card took 5 weeks Melbourne to Melbourne. The seller had already refunded me, but when it turned up unexpectedly I made payment again.

 

[taffster74]

Finally, some closure. the card arrived. No date-stamp on the envelope but it is here. I've messaged Jack, and we'll go from there in regards to the partial refund he mentioned after the initial stuff up.

 

[nichj99]

Glad it's worked itself out. Alls well that ends well.

 

[taffster74]

Definitely glad. And Jack is taking on board some trading advice i gave him. all's good.

 

[sgt_pepper]

Finally, some closure. the card arrived. No date-stamp on the envelope but it is here. I've messaged Jack, and we'll go from there in regards to the partial refund he mentioned after the initial stuff up.

you still want a partial refund?