...So I have been in email correspondence with Panini and in particular David Sharp (Panini's Customer Service Manager) about getting my Nick Foles Contenders auto from last year replaced since September. Originally David responded back in September he would try and get a replacement sorted but David was swamped at the time so I let it be knowing David would get to it as soon as he had the chance (having dealt with him before). It helped that Foles was starting to get hot so I figured the value on the Foles would only increase meaning hopefully I might get a better replacement.
Well fast forward to Friday last week (the 20th) and David email's me apologizing for the late reply and saying how the Foles Contenders auto is very hot product right now and if I still want to replacement it and if so would I prefer a Raiders replacement or some product. I said I would be happy either way, but my preference would be a nice Raider auto. David responded he had the perfect Raider replacement for me and he would try and get it too me before Xmas. I was holding my breath considering it was the Friday the 20th Decemeber, nothing would happen over the weekend and that left two days for delivery... well low and behold I get a missed delivery card from FedEx yesterday saying they would re-deliver my package. And sure enough it showed up this morning with FedEx Express for a slightly early Xmas present (makes up for me not going to have my Women of Marvel boxes for Xmas ).
Anyway enough rambling here is my replacement....
Jim Otto 2012 Certified Fabric of the Game Patch Auto #d 1/1 My first Jim Otto auto and it is a nice 1/1. I am sure I could have sold the Foles Contenders auto (whenever he ever got around to signing them!) and sold it and got another Otto 1/1 auto but well I'm not fussed. This is an awesome Otto so I was super happy!! I was tempted to check the Panini site to see what the replacement was they were sending me but resisted the urge so it was an awesome surprise.... but it didn't stop there. As well as the Otto as my replacement I got a nice little note thanking me for my patience, supporting Panini and wishing me a happy holidays. Along with the letter, David also included another 4 old Raider autos they must have had sitting around their headquarters...
Fred Bilentnikoff 2001 Donruss Classics Legend Auto (on card auto )
George Blanda 2001 Playoff Preferred Signatures Auto (#d 086/100)
Tim Brown 1999 Score Inscription Auto (on card again although I just purchased this exact Tim Brown a couple weeks and have it sitting in my COMC mailbox. Oh well!)
Marcus Allen 2000 Quantum Leaf All Millennium Team Auto (and another on card )
Needless to say I am super stoked
And this is why I think the customer service of Panini is quickly raising to one of the best in this business (in particular leaving Topps for dead)
The rift between Marcus and Al is a sad footnote on the history of the Raiders... As much as the Silver ,Black and yellow (flag on the play) are hated rivals, I have a lot of respect for the history of a once great organisation and this has always been one negative Raider point that I never took enjoyment in
The rift between Marcus and Al is a sad footnote on the history of the Raiders... As much as the Silver ,Black and yellow (flag on the play) are hated rivals, I have a lot of respect for the history of a once great organisation and this has always been one negative Raider point that I never took enjoyment in
Yes that rift has always been a very negative blotch on the Raiders organization because of AD. It was great moment though to see Allen come back to the Raiders and light the Al Davis memorial torch.
I've never heard of the bloke but that is an outstanding card. I like these "legend" cards and Hall of Famer Tributes, good to acknowledge the history of the game and the achievements of each teams favourite sons.
Spectacular replacement.
Holy sheet man, what a haul ! Seriously, you got a steal on that deal Foles may be hot right now, but you've got absolute rock solid known game legends there...
Panini just went up another notch in my book hearing of this... Glad to see they're doing their best to improve things for buyers or their products ! Topps should be watching and taking heed!!
I've never heard of the bloke but that is an outstanding card. I like these "legend" cards and Hall of Famer Tributes, good to acknowledge the history of the game and the achievements of each teams favourite sons.
Spectacular replacement.
Thanks! All of them are HOF'ers with the exception of Tim Brown (although in my opinion he should be and will hopefully sometime in the near future). I also love the great "legends" when they are included. I hope Panini do a set soon similar to Topps Archives where they include some autos of old school guys that are "fan favourites" who don't have many autos around if any at all. This year would have been the perfect year with the weak draft!
Holy sheet man, what a haul ! Seriously, you got a steal on that deal Foles may be hot right now, but you've got absolute rock solid known game legends there...
Panini just went up another notch in my book hearing of this... Glad to see they're doing their best to improve things for buyers or their products ! Topps should be watching and taking heed!!
Thanks! Yeah mate I was stoked with the Otto, but the rest was icing on the cake. I had been looking for another Marcus Allen auto too because the only one I have Allen is in his USC uniform so that was awesome. Completely agree about Foles. I know on BO for example a lot of people have been giving it to Panini for not having these out yet, but it's hard when the player doesn't return them (and I'm sure the player is busy doing otherthings like studying gamefilm!).
With past redemptions with Topps, I couldn't even contact their Customer Service to see if I could get a replacement at all so this was pretty cool.