COMC Mailbox Thread

[Andrew Thomson]

and now i see my cards have been "Processed" but not in my account grrrrrr getting annoyed im missing $700 worth of cards now

 

[nichj99]

As I said, and will say again - it's not going to achieve anything in here right now. Forums are great but are not the best way of getting things done in an efficient manner.

If you can't phone them, emailing is the way to go explaining what has happened. I'm sure it's an easy fix at their end.

 

[Andrew Thomson]

ive emailed them, guess i just needed to vent, its all bit wierd though more cards are being added to my account that are not mine every minute

 

[mat2323]

ive emailed them, guess i just needed to vent, its all bit wierd though more cards are being added to my account that are not mine every minute

If their worth a couple of grand more than your own have them quickly shipped lmao

 

[karlsta26]

If their worth a couple of grand more than your own have them quickly shipped lmao

http://www.ozcardtrader.com.au/comm...le-high-and-low-just-ask.180493/#post-1557410

 

[Andrew Thomson]

just want the cards returned to the right owners as with mine and credited the $20us thats been taken from my comc account

 

[West Oz Cards]

Purchased a single card on feebay. Got 4 select base cards sent to my comc and processed.. loving it.

I've even been adding a message during check out to the seller stating. 'PLEASE DONT SEND EXTRA CARDS'

This guy missed it.... neg feedback coming.

 

[xavierty]

ive had same problem had 15 cards prosessed 6 are in my box others arnt there and arnt mine but been charged 30 dollars... emailed them already hope to get this sorted asap..

 

[vivo87]

Purchased a single card on feebay. Got 4 select base cards sent to my comc and processed.. loving it.

I've even been adding a message during check out to the seller stating. 'PLEASE DONT SEND EXTRA CARDS'

This guy missed it.... neg feedback coming.

Same happened to be mate, it's so bloody stupid! May as well have it sent directly to Oz if they do that

 

[ReggieEvansPC]

Purchased a single card on feebay. Got 4 select base cards sent to my comc and processed.. loving it.

I've even been adding a message during check out to the seller stating. 'PLEASE DONT SEND EXTRA CARDS'

This guy missed it.... neg feedback coming.

I don't think that warrants a neg, but I guess each to their own...

 

[wjrwebber]

So now do we get charged an extra $2 per card in each package?

If thats the case, then F me... I got sent 10 extra shitty base cards with a pc cards that I wouldn't wipe my behind with...

 

[mat2323]

I was joking, Jeez where's everyones sence of humor, but then again comc have taken it to screwing the average joe now, so for them to have to pay for cards that "go missing" and get abit of justice back for the blatant ripping off of people then so be it [/QUOTE]

 

[xavierty]

any one hear anything from comc yet? ive emailed and still waiting for reply to sort this mess out...

 

[Andrew Thomson]

nope nothing yet

 

[wjrwebber]

Well, I am officially going to be going away from using COMC, if I'm going to get charged $20 a package, then stick it. @Moe@COMC another customer lost. I'd sooner go without than pay exorbitant fees for something out of my control.

COMC would have known that people get sent extra cards all the time and figured hey, lets take advantage of this and and charge people through the nose. I can understand charging people more per package if there are multiple cards, but it should be capped at $5 and even then thats a stretch. I can't control (as noted by previous posters) what eBay sellers throw in a mailer...

The old story, once bitten, twice shy. I'll go back to buying from Beckett and seeing if sellers will post to Australia again and charge me $8 a package.

 

[SharpysSports]

I've gotta say the situation with COMC is concerning me a little. I can understand that there is going to be some unhappy users but the lack of communication with its customers and the fact that the cards are not being placed into the correct persons account is not right.

I've got a box full of around 650 cards ready to be shipped to COMC for sale but I think I am going to wait to see the outcome of all of this.

Everyone, please keep us all updated with all of your progress!

 

[ReggieEvansPC]

I recently (last week) had an issue with comc (not related to receiving wrong cards), but received a prompt reply in less than 24 hours each time.

Given that you guys aren't receiving replies should be means to worry. Good luck everybody.

 

[MattWasGF4L]

Have one of my O'Quinn RPA's in transit so will see how the processing goes I guess!

 

[Andrew Thomson]

Got a email response saying they are short staffed due to sickness etc.. Person they will look into my issue shortly ,

I asked what happens to my cards if in someone else's account and there sold or shipped , no response to that yet

 

[AndrewG23]

So now do we get charged an extra $2 per card in each package?

If thats the case, then F me... I got sent 10 extra s***ty base cards with a pc cards that I wouldn't wipe my behind with...

No, it's $0.50 per card with a minimum of $2. So in your case, 11 cards x .50 = $5.50 in fees.

It's still stupid though.

Also, I had an issue with a card that was sent to my mailbox. Tracking info showed it was delivered but I didn't get any email. When I asked comc about it, they said it was being processed except I had nothing to show for it in my account. Turns out it was being processed in the wrong account. All good now.

Man I'm struggling with them lately. Got one last shipment that I will ship using registered, then I think I will limit my use of the mailbox where possible.