Topps Redemption Mail Day

[AusRam]

Have had a number of outstanding redemptions in with Topps that went back nearly 2 years, so I thought I should do something about them before Topps lose their NFL licence and I might end up with Baseball or something! Sent them an email and after a while, got a reply that a case was opened. Now I know Topps customer service cop a lot of flack, but in this case the person looking after me did pretty well I thought. I mentioned I was a Rams fan and she went out of her way to come up with a nice collection of PC adds for me. All in all, happy with the result.

 

[Rusty Nail]

Well done Trevor, do you have a contact name? as I have sent a few emails to Topps with no success.

 

[Ozsportsfan]

Nice!!! Please feel free to share that info

 

[GoMoto]

Yes, any contact info would be great!

 

[AusRam]

Hi Guys. I sent my initial request to [email protected], but the replies came from [email protected], so not sure if sending to the different initial address helped it get in the system. I sent asking for an update with the outstanding redemption info pasted into the email. Minerva was the name of the agent that helped me out. Good Luck!

 

[GoMoto]

Apologies if it seems like l'm high jacking your thread but l replied for the 4th time in a month to my initial replacement request with Att: Mineerva and boom, get a reply and offer to replace outstanding redemption 24 hours later! Agent was Michael.

 

[AusRam]

Apologies if it seems like l'm high jacking your thread but l replied for the 4th time in a month to my initial replacement request with Att: Mineerva and boom, get a reply and offer to replace outstanding redemption 24 hours later! Agent was Michael.

Glad to know it helped somehow mate !

 

[Rusty Nail]

Mine however is still no nearer!! No reply to my email!!