Thoughts on this?

They should, but whether they will is another thing. Any damage cards pulled from packs is unacceptable. Not the first damaged Creator I've seen.
 
Well they did replace it.
I sent an email with a pic back in March and was told it would take some time as it had to be sent away to be reprinted.
Came back last week so I'm pretty happy with the result.
Ideally I'd like to trade for the Dogs card, Jake Averillo, but it will be available for sale if I can't get a trade.



 
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Glad they replaced it for you but I find it funny how sometimes they will tell you it’s not possible ? Can’t imagine how hard it could be to print a piece of cardboard I’ve even offered to pay costs and told it wasn’t possible?