Recent content by MyMallBox

Hello guys! This is Heather from MMB. I just wanted to address some of the concerns that I see here in this thread. We will make a more public post in the near future, but I can shed some light on some things that have happened and how we are fixing them. We admit that the move to a new...

Hey @jkidd05, I'll definitely let her know. We had some issues that we let get out of hand and suddenly everything ended up falling behind while we tried to fix one issue at a time, and it's definitely a huge mistake on our end. We're done making excuses, and we're putting in the hours to get...

Sorry about that! We're currently in the process of switching warehouses, so we might have received something into our system at our old one, and not have yet gotten into your Suite at the new one. If you've submitted a support ticket, can you message me your ticket number so I can take a look...

@Andrew Thomson Absolutely! For a list of our prohibited items, check out https://www.mymallbox.com/prohibited_items.jsp . As long as you're not shipping WW2 weapons too, you should be clear! @ShiFtz When you sign up for an account, you get a US address with a Suite Number attached to it. As...

Hi @wjrwebber, because we have a high volume of packages, we have contracts with all of our shipping services. We roll our profits from our shipment charges, and still manage to have the cheapest shipping costs in the industry. :)

Hey @wjrwebber, Ryan from MyMallBox here. So far @jkidd05 has been pretty spot-on with his information, but I wanted to step in and answer some of your questions. The $1 fee is only for photo confirmation (it's $1 per photo), the only other fees that we have are return fees and transaction fees...