hairyangryfella
Tag Team Quads 93/94
I am so pissed right now. I've spent over an hour on chat with these morons (still going) and have the worst resolution possible.
All because of these stupid, BS 'managed payments'.
I share an account with a mate. It was originally registered in the UK, but I wasn't happy with the currency conversion they were giving us. We had that changed to an NZ account, but were then paying GST on all fees which I didn't think should be. So we had it moved to a US account (using COMC address as the registered address as instructed by the person I was chatting to).
When ebay decided to cull paypal and bring in these managed payments, I chatted to them again and was told that because I don't have any of the relevant documentation, being in NZ, we could change the account back to an NZ one and still accept paypal once they brought it in properly. They kept asking me to sign up for managed payments while keeping our listings active.
Today I have received a message that our listings have now all been taken down because we haven't updated our account for managed payments. So I have gone on to chat to have the account changed to NZ from US, and after AN HOUR of talking to TWO people, been told that I can't.
I can't sign up for managed payments because the address in the system is US and the country field cannot be changed. They say I have to sign up for managed payments to be able to keep selling. So I want them to change the account to NZ, like previously told I could, so that I can register (which they say you can do even when not in the US - in fact it is the only way they will allow anybody to sell).
They have kept saying "you won't be able to change your site once you have been registered for managed payments.", "you can not change your site after registering for managed payments.".
I have NOT registered for managed payments. I can't, anyway. But they seem to think that because they wanted me to, I have been.
And their only solution to be able to register for managed payments and resume selling is to..... SIGN UP FOR A BRAND NEW ACCOUNT.
They want me to lose the 13 years of history and all feedback we have built up, because they have apparently registered us for managed payments themselves, despite being told I wouldn't have to by their own staff previously.
What a clusterf**k. I'm fuming. F****g joke of a company.
All because of these stupid, BS 'managed payments'.
I share an account with a mate. It was originally registered in the UK, but I wasn't happy with the currency conversion they were giving us. We had that changed to an NZ account, but were then paying GST on all fees which I didn't think should be. So we had it moved to a US account (using COMC address as the registered address as instructed by the person I was chatting to).
When ebay decided to cull paypal and bring in these managed payments, I chatted to them again and was told that because I don't have any of the relevant documentation, being in NZ, we could change the account back to an NZ one and still accept paypal once they brought it in properly. They kept asking me to sign up for managed payments while keeping our listings active.
Today I have received a message that our listings have now all been taken down because we haven't updated our account for managed payments. So I have gone on to chat to have the account changed to NZ from US, and after AN HOUR of talking to TWO people, been told that I can't.
I can't sign up for managed payments because the address in the system is US and the country field cannot be changed. They say I have to sign up for managed payments to be able to keep selling. So I want them to change the account to NZ, like previously told I could, so that I can register (which they say you can do even when not in the US - in fact it is the only way they will allow anybody to sell).
They have kept saying "you won't be able to change your site once you have been registered for managed payments.", "you can not change your site after registering for managed payments.".
I have NOT registered for managed payments. I can't, anyway. But they seem to think that because they wanted me to, I have been.
And their only solution to be able to register for managed payments and resume selling is to..... SIGN UP FOR A BRAND NEW ACCOUNT.
They want me to lose the 13 years of history and all feedback we have built up, because they have apparently registered us for managed payments themselves, despite being told I wouldn't have to by their own staff previously.
What a clusterf**k. I'm fuming. F****g joke of a company.